Job Offer: Customer Service & Online Fashion Advisor (m/f) at Martin Melbourne
Are you passionate about fashion and interested in working for a women's clothing online store? Martin Melbourne, the online store for trendy women's clothing, is looking for an enthusiastic employee to join our team as Customer Service & Online Fashion Advisor.
Job Description: As a Customer Service and Fashion Advisor at Martin Melbourne, you will be the first point of contact for our customers via email, chat, and social media. You will recommend our collection, answer questions about orders, and ensure every customer has an excellent online shopping experience. You will also contribute to the optimization of our webshop and oversee online marketing and styling.
Duties:
Answer customer questions via email, chat, and social media.
Advising customers on products, sizes, and styles
Processing orders and returns
Helping optimize product descriptions and the online shopping experience
Supporting social media content and online campaigns
Identifying trends and customer needs
Your profile:
Passion for fashion and e-commerce experience are a plus
Excellent communication skills, both written and verbal
Customer, solution, and accuracy orientation
Ability to work independently in a digital environment
Affinity for social media and online marketing
Knowledge of women's fashion and styling
We offer:
Work in a fast-growing online fashion store
Flexible working hours and the possibility of working partially from home
Discounts on our collection
A close-knit and dynamic team
Room for creativity and personal development
Competitive salary
Interested? Send your CV and motivation to info@martin-melbourne.com and tell us why you're the perfect addition to our team!
Job Offer: Online Sales Specialist (m/f) at Martin Melbourne
Are you passionate about e-commerce and fashion? Do you have a commercial mindset and know how to take an online store to the next level? Martin Melbourne, a leading online women's clothing company, is looking for an ambitious Online Sales Specialist to help us optimize and grow our online sales. Job
Description: As an Online Sales Specialist at Martin Melbourne, you will be responsible for managing and optimizing our webshop. You will be involved in analyzing sales data, improving the customer journey, and designing sales initiatives and campaigns to increase sales. You will also work closely with our marketing and customer service teams to strengthen our online presence.
Duties:
Analyze online sales data and customer behavior.
Optimize product pages, SEO, and the customer journey.
Develop and implement promotions, discounts, and sales campaigns.
Coordinate product updates and ensure an up-to-date and attractive product range.
Collaborate with the marketing team to develop targeted online ads and email campaigns.
Follow e-commerce and fashion trends to identify new sales opportunities.
Your profile:
Experience in e-commerce and online sales strategies
Commercial spirit and results-oriented
Good knowledge of SEO, Google Analytics and e-commerce platforms
Affinity for fashion and trends
Strong organizational and analytical skills
Aptitude for proactive work and teamwork
We offer:
A challenging and versatile position within a growing online fashion store
Flexible working hours and the possibility of working partially from home
Discounts on our collection
A competitive salary with growth opportunities
A creative and dynamic team
Interested? Send your CV and motivation to info@martin-melbourne.com and tell us how you can strengthen our online sales team!